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Customer Reviews and Testimonials
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I just wanted to thank your service department. I apologize I don't have the gentleman's name, but I really appreciated his help on Wed. 5/6. My tail light was out and although I just stopped by without an appointment he quickly replaced it. When I asked what I owed and he said it was a Mother's Day present. I bought my Saturn in 2001, but it's only since you've changed ownership that it's become a pleasant experience when I come in for service. I don't normally write things like this, but I really did appreciate the quick service! Thank you! Sheryl Robinson Timing is everything. Here it is 8:45pm and my Saturn Service Man just brought my car to my door! I was just in the process of writing a note to send to Saturn of Glenview (IL), when I thought I would answer my email first. Glad I did. I want to give a BIG thank you to Saturn, & especially to Mark Korsak at Saturn Glenview, for going above & beyond the call of duty. I have had a wire problem with my seat heater since I purchased my car Aug 08. Unfortunately I didn't use it til Jan 09, when I found out the seat heater never shut off, even with the key taken out. So I had to manually turn off the seat, before I got out of the car each nite. Thanx to Rose, my sales lady, calling me 2 wks ago, to announce it was my Anniversary of 6 mo., I found out that my heater button SHOULD be shutting off when the key is out. Long story short, Mark got in touch with me and made arrangements to pick up my car, and take it to the dealer to be fixed while I was at work, left me a loaner for the day, and returned a very clean car tonite. The reason this is so amazing.... Glenview is 75 minutes away from me! So this saved me at least a 3 hr trip each day! I have had a few brand new cars in my lifetime, but a DEALER has never treated me so graciously. I love how the Saturn of Glenview dealership just goes beyond to help the customer. I absolutely LOVE my Saturn. I love the feel, the look, the ride. I am ALWAYS commenting to friends & family on how much I love my car. Thank you Saturn of Glenview.
Have a great day! Dear Sirs,
I'd like to inform you of the wonderful experience I recently had at your dealership. I made contact with our sales rep on the phone. The next day I went in to see what they had. They had picked two choices, and I quickly eliminated one. Later that evening I returned and signed finance papers with the Business Manager who told me this decision was easy - especially when you're among friends - he couldn't have been more right. A few days later, I returned for service, and the friendly folks in service took care of everything ...I will gladly recommend Saturn of Glenview, and give them the name of my "Saturn Friends".
Thanks,
Jan Weiss
Good Morning, Connie.
Actually, we ended up buying the 2004 Vue last night. My wife and I returned last night around 7:30, and the car was still there. The other person never showed up.
Thank you for all of your help yesterday. We had a very pleasant car-buying experience. You answered my internet inquiry within an hour, Nick had the car ready when I arrived in the afternoon, and he was very nice to deal with. When My wife and I returned the car was out front waiting, and Nick allowed her to test-drive it while he checked out our trade. he never was pushy. The financial guy was very funny, keeping the money part light and interesting.
We had been to Saturn of Gurnee the night before looking at a similar 2004 Vue, and had a very unpleasant experience. I was handed over to their most inexperienced salesman who didn't seem to care if I bought the car or not. It was in the service bay, but it wouldn't start, and they lied about why. They offered me salvage value for my trade, and wouldn't come down in the price. They wanted more for the front wheel drive with 86,000 miles than you did for the one we bought, with all wheel drive and 63,000 miles. .
Please tell the powers that be at Saturn of Glenview that we really like them. Even though we live in Zion. we prefer Saturn of Glenview. We now own three Saturns. if the Service is as good as the Sales we will drive down here to get all three cars worked on.
Kind Regards
Ned Brause
I was in a few weeks ago. Excellent Service. I usually go all the way out to Schaumburg, but I think I'll try transferring my service needs to you folks in the future. Thanks!
Sincerely,
Melanie Germane
Saturns Rule! To Saturn Service - Thanks so much for fast (very fast) and friendly service.
Enjoy!
Susan Little
To the Staff of Saturn of Glenview,
Thanks for making our experience at Saturn of Glenview a pleasant one. I look forward to seeing you all again!
Sincerely,
Natasha Spencer
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Hi, I bought my 2000 Saturn in 10/99 & I love it. I have over 100,000 miles. I just want you to know I appreciate having a great car.
Carole
Dear Brendan,
My credit card bill came and I'm reminded of the wonderful and caring service that you provided on that day.
I was trying to help my sister who was ill at the time, and was not prepared for the major repairs that I encountered.
I brought the car to your dealership because of the honest and fair policy that Saturn advertised. The extra mile and time that you took to check for our extended warranty is much appreciated. Through your Service, Saturn has earned my trust and loyalty.
You can be sure that my next car will be a Saturn.
Sincerely,
Huong Banh
Barry, the salesperson was very helpful and professional.
Jeffrey L Tornabene
Wonderful to deal with David Wolf was one of the nicest salesman I have ever dealt with. He was very professional and yet personable at the same time. I would recommend everyone to make a trip to Glenview!
M. Klapper
This is my 5th Saturn - Great Sales & Service!
David Sternstein
To Saturn of Glenview,
I was impressed by all of you when I took my car in for service last week. Everyone is friendly and very polite. I am glad to have a dealer like you in the neighborhood. The customers can depend on you when something is wrong with their cars. I shall not forget Brandon. He worked extra miles by checking the rental car when I turned in the key. He found my garage-door-remote control. He tried to save me time and troubles, it would be unfortunate to keep something like this to myself. Applause for your Service
Excellence.
S. McDevitt
Our salesperson, Nick, was Great and Easy to work with!
David Cutler
Everyone there was very helpful & friendly - went out of their way to help, and answered all my questions.
Thank you.
Lisa Mozuch
Dear Rose:
I L-O-V-E my Vue! I always look forward to the pleasant-weather seasons and hope that yours is a spectacular spring and summer season too. I hope you don't mind, but I've named my Vue "Rosebud": no...not for the "Radio Flyer" from Citizen Kane", but for an unrequited infatuation with a lovely young woman - also "Rose". Anyway, I'll check in on you in about a month when "Rosebud" is scheduled for maintenance.
Sincerely yours,
Daniel Paul McGary
To the Saturn of Glenview Team,
We've had our Vue for a month now and are very happy with it. We've taken it on the road a few times, and the highway miles are a joy to travel. We're glad that the Vue has worked for us, and want to thank you for making our purchase go so smoothly. We're both very happy with our buying experience. Thanks.
Brian & Amy
Dear Troy,
The reason for this letter is to compliment your dealership on the wonderful service we received when we bought our Saturn Ion.
Our Salesman, David Chavitz, was friendly, courteous and professional. I was most especially impressed by his knowledge and enthusiasm for his product. These traits are all too rare in the area of customer service. You and Saturn are fortunate to have such an ambassador for your product.
Our car was delivered just as we requested and in a timely manner. Dave went over every aspect of the vehicle and its operation with both me and my husband. He was eager to make sure we understood everything and encouraged questions. He followed up with a "Thank You" letter and a personal phone call a week later.
We look forward to many years of driving our new car. As the primary driver, I am loving it.
Yours tryly,
Susan Little
Dear Sir,
I work in Customer Service for a Fortune 100 Company. Understanding Customer Service is the reason I chose to purchase my first Saturn in 1998 from your dealership. Our family was growing, so we purchased the LS1 in 1999. Your salesmandand service department have always been wonderful;
The reason for this letter is to say Thank You for assisting us with our recent mechanical issue. Your assistance is truly ABOVE AND BEYOND! I am a real believer now in the Saturn of Glenview way of service. I will shere my experience with everyone in hopes to convert them to you.
Sincerely,
Marie Trohas
Chris , the sales consultan was outstanding. He was very professional and knowledgeable about all aspects. He went the extra mile to ensure that I had all the info I needed to make the decision to purchase.
Linda J Opalka
The Service Department is so very understanding about my car, and I really appreciate your kindness!...Something like this
Just goes to show you
What a privilege it is
To know You!
Thanks from the bottom of my heart!
Viola
Barry was wonderful :) Saturns Rock*
Thomas Byrne |
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